Online Retailing Specialists

Here is an overview of our Privacy and Cookie Policy:

Effective: 1st September 2015

Privacy Policy

We value the privacy and security of the information that you share with us. This Privacy Policy describes how we collect, use, share, protect and process your information. Any information that you provide to us is used strictly to process and fulfill your purchase and/or for internal analytical purposes, as described in this Privacy Policy. We only share information for the purposes set out in this Privacy Policy, and we will not sell or redistribute any of your information to any third party. We use commercially reasonable efforts to protect your information from unauthorized disclosure. We may use the information from your order to process your purchase, provide a refund, provide customer service, improve or customize our products and services or fulfill applicable financial, tax, legal or compliance requirements. If you have any questions or concerns related to this Privacy Policy, please contact us.

Your Privacy

Online Retailing Ltd is committed to protecting and respecting your privacy.

This webpage tells you the data protection and privacy practices for Online Retailing Ltd, specifically:

  • What personally identifiable information is collected
  • Which organisation is collecting this information
  • How this information is used
  • Our policy on sharing this information
  • How we protect your information
  • How you can correct any inaccuracies in this information

PLAIN ENGLISH SUMMARY

We take your privacy very seriously.

Children (under 18s) are not eligible to use our services and should not submit any personal information to Online Retailing Ltd.

Online Retailing Ltd does not actively track you as an individual.

Should you send us an email via the contact form below, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information within our own email system so that we are able to respond to you.

Should you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database (as you would expect). This makes your name, website address and comment (but not your email address) viewable by the general public on the website.

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

We do not use 3rd Party / Tracking / Advertising cookies.

NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.

COOKIES

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

WHAT ARE COOKIES?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

HOW DO WE USE COOKIES?

Cookie Type Duration Description
Blog/Post Comments Persistent 1 year If you leave a comment on the website e.g. on a page, article or blog post, then a cookie may be stored to ‘remember’ your email address for the next time you post (should you choose the “remember me” option).
Cookie Header Persistent 1 year In the header of each web page on this site you will see a message alerting you of our privacy and cookie policy. If you’ve seen this message once, you probably won’t want to see it again. We use a cookie to remember this setting. User data is all anonymous.
Google Analytics and Adwords To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way. Google Adwords displays targeted ads to you and may pick up your recent browsing behaviour.
WordPress Persistent 1 year WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people it is not set at all. User data is all anonymous.
HOW TO CONTROL COOKIES

You can control and/or delete cookies as you wish – for details, see aboutcookies.orgYou can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

You can easily accept or reject the cookies on this site by choosing one of the following links: I accept cookies / I refuse cookies.

WHICH ORGANISATION IS COLLECTING THIS INFORMATION

Online Retailing Ltd is a business registered in England and Wales as Company Number 08671694

HOW THIS INFORMATION IS USED

If you have chosen to share it with us, we use your email address to contact you in reply to your message, or to send you our newsletter. If you have entered your email address to leave a comment on the blog, it is used to identify your comment, however it is not displayed on the website or shared with any third party.

We may also use your email to help resolve issues or disputes, for example if you tell us that you cannot see any of your posts on the website, we would probably search our database using your email address to help diagnose the problem.

OUR DISCLOSURE OF THIS INFORMATION

We do not share your personal information or email address with third parties.

EMAIL OPT-OUT

Just like you, we hate spam. We do not send you spam emails.

You may opt-out of our emails at any time. An ‘unsubscribe’ link is included in all of our email newsletters.

PROTECTION OF YOUR INFORMATION

Online Retailing Ltd uses best endeavour to safeguard the confidentiality of your personally identifiable information but we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. We do not believe that the personal information we collect warrants this level of security. It is important to be aware that there is no such thing as “perfect internet security”.

HOW TO CORRECT INACCURATE INFORMATION

Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us and we will do this for you.

You should know that because of technical constraints, all information is never completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests that it be removed. We will aim to remove all publicly-facing information.

HOW TO CONTACT US

Please use our Contact Form or the details below to contact us.

CHANGES TO THE PRIVACY POLICY

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using Online Retailing Ltd’s website and services, and contact us (details below) if you would like any information removed.

Card Payments etc: Online Retailing Ltd respects the privacy of all its clients and will not divulge any information to any third party without the express permission of our Client. If you elect to pay any invoice by card we will not keep any card or financial information after the transaction has been completed. Any information received will be securely erased or shredded.

We do not store credit card details nor do we share customer details with any 3rd parties